Airside Co

Support

Order help, sizing, shipping, and how to reach us.

What is Airside Co?
Airside Co comes from Yaw Company, built together with creative directors from Pilot Reach, to put the astonishment of flight back in front of people and spark the same curiosity that pulls the next generation into aviation.
Where is my order?
Every order gets a confirmation email right after checkout and a shipping email with tracking once it ships. If it has been more than 12 business days since you ordered and you have not heard anything, email yawcompanyx@gmail.com with your order number.
How long does shipping take?
Everything is printed to order, so delivery is 5 to 12 business days total: a short production window plus transit. Shipping is a flat $5.95, shown at checkout before you pay.
What is your return policy?
If something arrives wrong, damaged, or defective, it is covered in full, no cost to you. Made to order pieces cannot be returned for fit or preference. The full policy is on the refunds page.
How do I pick a size?
Sizing is listed on each product page as it goes live. Between sizes or unsure? Email us before you order and we will help you pick, rather than sort it out after the fact.
Do you ship internationally?
Yes. International orders may be subject to customs duties or import taxes on arrival, which are the responsibility of the person receiving the package and are not collected at checkout.
When does the Airside × Pilot Reach drop land?
The first Airside pieces are an Airside × Pilot Reach collab, four tees, currently in production. Join the newsletter for the drop date before anyone else hears about it.

Still need something? We read every email.

Email support