Support
Order help, sizing, shipping, and how to reach us.
What is Airside Co?
Airside Co comes from Yaw Company, built together with creative directors
from Pilot Reach, to put the astonishment of flight back in front of people and spark the
same curiosity that pulls the next generation into aviation.
Where is my order?
Every order gets a confirmation email right after checkout and a shipping
email with tracking once it ships. If it has been more than 12 business days since you
ordered and you have not heard anything, email
yawcompanyx@gmail.com with your
order number.
How long does shipping take?
Everything is printed to order, so delivery is 5 to 12 business days total:
a short production window plus transit. Shipping is a flat $5.95, shown at checkout
before you pay.
What is your return policy?
If something arrives wrong, damaged, or defective, it is covered in full,
no cost to you. Made to order pieces cannot be returned for fit or preference. The full
policy is on the refunds page.
How do I pick a size?
Sizing is listed on each product page as it goes live. Between sizes or
unsure? Email us before you order and we will help you pick, rather than sort it out after
the fact.
Do you ship internationally?
Yes. International orders may be subject to customs duties or import taxes
on arrival, which are the responsibility of the person receiving the package and are not
collected at checkout.
When does the Airside × Pilot Reach drop land?
The first Airside pieces are an Airside × Pilot Reach collab, four
tees, currently in production. Join the newsletter
for the drop date before anyone else hears about it.
Still need something? We read every email.
Email support